Training Details
The concept of others and the importance of identifying them to effectively deal with them.
Effective communication with others and its means.
Responsibility for dealing with others and forming public opinion.
Planning the activity of dealing with others.
Human motives, needs, and skills to direct their behaviour.
Rules of etiquette and protocol.
Human models and patterns and the skills of dealing with different patterns.
Interaction skills with human patterns.
Handling human objections and managing negotiation processes with them.
Personal etiquette.