Training Details
The concept of office management and the nature of office activity.
- Functions and functions of the modern office manager.
The role of the office manager in coordinating and organizing work relations with other departments of the organization.
Skills of preparing and drafting correspondence and reports.
- communication skills :
- Using the phone.
- Receiving office visitors.
The art of good listening.
Effective speaking skill.
The skill of organizing meetings and preparing minutes.
Skills of preservation, documentation, archiving and information security.
Interpersonal skills (bosses and colleagues).
Effective time management skill.
Personal etiquette.
Computer and network skills:
- Applications in indexing and archiving data within the scope of optical archiving.
Applications for the use of the Internet and e-mail.