Training Details
Introduction.
- Evaluation of services provided by hospitals and outpatient clinics owned by the Corporation.
Preparing the work plan for the hospitals and outpatient clinics owned by the Corporation.
How to measure the readiness of the hospital that provides the service.
Contracting with hospitals that perform the service (internal service).
Contracting with outpatient clinics that perform the service (external service).
Contracting with specialized centers.
Contracting with clinics, hospitals and private centers.
- How to conclude a contract.
Evaluation of the service rendered.
- How to measure customer satisfaction (patient, responsible company, internal customers).
Assessing the need to introduce a new service in the hospital owned by the institution or to purchase this service.
Classification of surgeries.
Description of external processes.
- How to review the bills submitted by the contracting hospitals, clinics and specialized centers.