Training Details
First day
- Modern concepts of office business management:
- Office work and its importance in increasing administrative effectiveness.
- The main functions of office managers and the problems of office work.
- The role of planning and organization in the success of the work of my office.
the second day
- Administrative skills of office managers and means of their development:
- Organizing and managing information (the daily work of the office manager).
- The basics of successful management writing and good drafting.
- Preparing and organizing interviews and meetings.
- Preparing and organizing meetings and committees.
- Preparing and writing minutes and reports.
- Time management and management of the manager's time.
the third day
- Behavioral skills necessary to achieve effective performance of office managers:
- Means of achieving effective communication with others.
- Reciprocal relations and the development of interpersonal skills.
- Speaking and listening skills.
- Good reading and thinking skills.
- Speed and comprehension skills at work.
- How to face stress and control anxiety
the fourth day
- Professional skills for office managers for excellence in performance:
- Management information system and the role of the office manager.
- How to provide the information necessary for decision-making and follow-up.
- Skills of simplifying and improving procedures and developing work systems.
The fifth day
- Basics of computers and their uses in office work.