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- Developing top management secretarial skills

- Developing top management secretarial skills

 Developing the administrative, technical and behavioral skills of the senior management secretaries and office managers of important personalities, and providing them with the art of dealing effectively with others.

Training Target

 All employees of the secretariat of senior administrations, leaders, important personalities and office managers.

- Developing top management secretarial skills

Training Details

First day

  • The concept and nature of secretarial.
  • Duties and responsibilities of the secretariat of senior management.
  • The behaviors of the effective secretary and his role in achieving work effectiveness and performance.

the second day

  • Individual differences (key personality / human motives / motivation methods).
  • Administrative Communications .
  • Telephone communication and methods of achieving its effectiveness.

the third day

  • Effective interpersonal skills.
  • Skills of dealing with superiors:
  • Boss styles / Effective boss style / How to be effective with your bosses.

 

 

 

 

 

 

 

the fourth day

  • Good skills and art of speaking and listening.
  • Skills of organizing meetings and official meetings.
  • Handling incoming and outgoing mail and good presentation methods.

The fifth day

  • Organizing and preserving information (classification, indexing, and preservation).
  • Interview visitors and problem-solving skills and situations.

Innovative thinking, ideas generation and means of development.

Training Enrollment

Code Venue Start End Price Enroll Now

Description

  • Developing the administrative, technical and behavioral skills of the senior management secretaries and office managers of important personalities, and providing them with the art of dealing effectively with others.