Training Details
- The concept and nature of the secretarial work.
- Duties and responsibilities of the private secretary and his behavior.
- Comparison between private, general, specialized and executive secretaries.
- Administrative communications and the role of the private secretary in achieving its effectiveness.
- Telephone communication skills, receiving visitors, and organizing presidents' travels.
Interpersonal skills (etiquette and protocol).
Skills of achieving interaction with humans.
Effective handling skills with superiors.
Good listening and effective speaking skills and arts.
- Skills of organizing meetings and official meetings.
Effective administrative writing skills (correspondence and reports).
- Processing incoming and outgoing mail (manually, by e-mail).
Organizing and preserving information (manually, through modern technologies).
Information systems in the field of office work.
The role of quality assurance in developing the skills of the private secretary.